AI Usage Policy

Last updated: September 23, 2026

Purpose

This AI Usage Policy describes acceptable use of artificial intelligence features within CinfyAI platform applications, including the web portal and chat experience.

Acceptable use

• Use AI outputs as decision support, not as the sole basis for legal, medical, financial, or safety-critical decisions.
• Do not submit confidential, personal, or regulated data unless your organization has approved such use.
• Review AI-generated content before sharing externally or acting on it operationally.

Prohibited use

• Attempting to bypass safety controls, quotas, or access restrictions.
• Using AI features to generate harmful, discriminatory, or unlawful content.
• Automated scraping or bulk extraction of model responses outside approved APIs.

Data handling

Prompts and responses may be processed by configured model providers according to your organization's subscription and data processing agreements. Contact your administrator for tenant-specific retention settings.

Accountability

Your organization administrators may configure policy acceptance requirements. Continued use of AI features after acceptance constitutes agreement to this policy and applicable terms.

Contact

For questions about AI usage in your organization, contact your CinfyAI administrator or support channel.