RAG Platform
Ground every AI answer in your own approved content, with citations and permission-aware retrieval.
Generic AI models hallucinate and ignore who is allowed to see what.
RAG Platform is built to remove this friction for every team that depends on it.
Trustworthy, auditable AI answers in production — without building and running your own retrieval stack.
Because RAG Platform runs on the CinfyAI platform, it shares one login, one source of truth and one governance layer with every other solution.
What you get with RAG Platform
Answers with sources
Every answer points back to the document it came from, so users can verify it.
Permission-aware results
Retrieval respects your access rules — nobody sees content they should not.
Managed for you
Ingestion, indexing and quality tuning are handled by the platform, not your engineers.
Usage under control
Credit-based metering keeps AI spend visible and predictable per team.
Simple to start, built to scale
- 01
Connect content
Point the platform at Knowledge Hub and other approved sources.
- 02
Ask
Users and applications ask questions in plain language.
- 03
Verify
Grounded answers arrive with citations and an audit trail.
How teams use RAG Platform
Self-service answers
Resolve common questions instantly with cited answers from product documentation.
Accurate proposal content
Pull approved product and pricing language into responses in seconds.
Policy lookups you can audit
Know exactly which policy version an answer was based on.
Works with the rest of the platform
Every CinfyAI solution shares the same login, knowledge and governance — add more whenever you are ready.
RAG Platform questions, answered
What is a RAG platform?
Retrieval-augmented generation (RAG) combines a language model with a search over your own content, so answers are grounded in approved sources instead of the model’s general training data.
Will users see documents they are not allowed to access?
No. Retrieval follows your access rules, so answers only draw on content the user is permitted to see.
Do we need an AI engineering team?
No. CinfyAI manages ingestion, indexing and retrieval quality, so your teams focus on content and outcomes.
See RAG Platform in action
Book a tailored demo with your own tools and workflows. Our team will walk you through the platform.